We are open to any comment you wish to make; you can write to us atinfo@boboli.esand we will answer you at our earliest.

It is currently possible to pay by VISA/ MASTERCARD credit or debit card, Paypal, Gift Card, Apple Pay, Klar

If you have a store and wish to sell boboli, write to us atexport@boboli.es, indicating the town where you have your store and one of our sales staff in the area will get in touch with you as soon as possible.

When you have a gift card, enter the 12-digit code in the last step of the buying process where it says GIFT CARD. It will not expire, so you can use it until you finish the balance.

Do you not remember the password? Or do you want to change it? Go to the LOGIN section of the web page on the upper right hand part of the screen.

Select the optionFORGOTTEN PASSWORD, enter the email address you registered with and “click” on SEND LINK TO RESET PASSWORD.

You will receive an email with a link to recover it. Enter the new password and rewrite it in the CONFIRMATION box to reset it.

If you do not receive an email, check your spam folder. If it is not there, contact our Customer Service.

Remember that the password must contain a minimum of 6 characters. We recommend that you use special characters like “$” or “%”, among others, to make it stronger.

To register your son’s/daughter’s data, sign in to the website with your email and password and do so in MY ACCOUNT/MY PROFILE. Remember, you can add or modify any data in your account from MY ACCOUNT/MY PROFILE in the online store.

You can download a copy of the bill in the section MY ACCOUNT/MY ORDERS

Placing an order via the online store is very simple. Go to our website, choose an article or articles that you like best, select the size you need and add it to the cart. When you have all the articles you want, go to the basket and select CHECKOUT.

If you have a promotional code, enter it in the PROMO CODE box, select the ADD option and proceed to CHECKOUT.

It is not mandatory to have a Boboli account to make the purchase, but if you want to create one to benefit from the benefits of being a Club Boboli, select the option CREATE AN ACCOUNT and complete the requested information.

Finally, select the delivery method, accept the terms of use and privacy policy, and click on CONTINUE. The last part is to select the payment method to process payment in a secure way.

Garments being returned must be in perfect condition and have their original labels. Returning swimwear is accepted so long as the protective packaging is intact, so also the safety seals or protection devices. Intimate apparel (knickers and boxer shorts) cannot be changed or returned in accordance with article 103 e) of the Royal Legislative Decree 1/2007, of 16th November, approving the Law of Consumers and Users, as they are not considered apt for returning once the seals have been broken after delivery of the goods because the protection of health or hygiene can no longer be assured.

If you have made a mistake with the delivery address, contact us as soon as possible to change it before the package is shipped.

You can write us an email atinfo@boboli.esor telephone us at +34 93 758 99 09 from Monday to Thursday from 9:00h to 16:30h and on Fridays from 9:00h to 13:30h.

Belonging to the boboli Club pays off! Register and we will give you a welcome gift with your first purchase.

In addition, we will send you a 10% discount voucher each year for the birthday/s of your child/children, gift you a 5% discount voucher every six months for undiscounted purchases, plus you will enjoy exclusive promotions.

No, the Gift Card can be used only in stores (located in Spain) and in the boboli website of the country of issue.

No. The balance of the card will not be refunded or exchanged for cash.

It is sent 15 days before the child’s birthday, as long as the latter has been registered in advance.

Birthday bonuses that coincide with the sales are automatically transferred to the first fortnight of the following month, from 1st to 15th March/September.

If the child’s birthday coincides with a sale and you want to acquire garments of the new season, let us know so that we can change the date on the bonus to enable you to use it earlier. In this case we will need to know the discount code you received in order to make the change.